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Getting Started With Your Healy

So you just got a Healy? Yay! I am so excited for you. Healy has been the most incredible blessing in my life and I can't wait for you to begin your journey. 

Here are some tips and resources to get you started...


Healy will send you a welcome email after you purchase. Be sure to read through it carefully and follow the links to learn about your new frequency device. 

Our team created this easy-to-follow onboarding series to show you how to use your Healy. It's free, you just need to create an account. The short videos will teach you everything you need to know. 

The Healy Hub.


The Healy Academy will teach you everything you need to use your Healy. There is much to explore, and it will take some time to get to know all the facets of what this amazing tool can do. The Academy breaks it down step by step.

Healy Academy

(If you are a member, you can also find the Academy by logging into your back office, navigating to "tools", and then to "My Academy".)

This video will walk you through the whole process of setting up and using your Healy. 

When you get your Healy you will need to charge it for a few hours. I recommend carving out some time after charging to sit down with the video and the Healy so you can follow along step by step. 

Get Started Healy Video

*TIP* When using your Healy you will need to completely close out (close, not just leave) whichever app you are not currently on. For instance, if you run a scan in blue app you need to COMPLETELY close the app (swipe up) before going to the pink app to run your program. 99% of connectivity or glitchy behavior from your Healy is because the other app is open in the background.


Start your Healy journey with the Gold Pure program. After that, use the Gold programs for the first week or two to integrate the frequencies. 

During normal use, you do not want to do more than 3 pink app programs in a day. When you are beginning, I suggest starting with just one. 

The percentage of micro-current that is appropriate varies form person to person. My recommendation is to start low, around 20% and increase from there if you feel you need more. 

Please see my notes below - some of us are quite sensitive and need to start even slower. 



Some of us are very sensitive to frequency/energy and need to start with the micro-current pretty low. I had to begin around 5-10% and even then couldn't run a full program in the beginning. If you find you are sensitive, I definitely recommend starting low and slow. More is not necessarily better. Let your body tell you what you need. 

In the case that you also need to start with the micro-current low, don't worry about it saying the frequency is unable to be detected. That message will pop-up until it reaches a certain threshold. Usually somewhere around 25%. You're still receiving frequencies and the program is still working. Go slow as long as you need to. You'll likely be able to increase with some time. 



The first place to resource if you have questions about using your device is the Academy or the Zoom video above. They will cover almost everything!

The FAQ page on the Healy website also has a lot of helpful info. 

If you have a question about what program to run for a specific issue you are experiencing, you can use the Heal Advisor App. This comes with every Healy, and you can learn more about that on the Academy as well. 

There is a manual feature in settings on both your pink and blue apps, as well as training videos in settings on your blue app. 

If you have problems with your device, there is a troubleshooting feature in the support section on the website, and also an option to send in a support ticket. Please give support 72 hours to respond to you. 

And if these don't cover you, you are welcome to reach out and ask me directly. I have a VIP support agent for us if we need it. 



As much as Healy the device changed my life, so has the community and business opportunity which I would love to invite you into. If you're interested in learning more, reach out to me directly and let's chat

Healy Business Vision



Support Q&A Group

Jessica Hesser's (our direct team leader) YouTube Playlist for learning more about your Healy

Evolve with Healy Facebook

Frequency Experience Facebook



If you purchased a Healy though my link and have ANY questions or need support, please reach out to me directly on Instagram, WhatsApp, or via email,

(If you did not arrive here through my link, please contact the person from whom you purchased.)

If you signed up as a member and are interested in learning more about sharing Healy, please reach out to me directly either in the area of our original communication or via email at

If you need to access the store or site, you can do that HERE.​

***Healy is a microcurrent medical device that has been cleared by the U.S. Food and Drug Administration for relief of acute, chronic, and arthritis pain and muscle soreness due to overexertion. Healy also has non-medical applications that use individualized frequencies to help balance your mind and body and relieve stress. Always use your Healy in accordance with its Instructions for Use. Healy World logos and images are the Intellectual Property of Healy World.
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